{"xsrfToken":"54cecfa1c3d3e8fb64457f84f0826bb3dac81c58_lout","branding":{"id":"1","key":"ec","name":"EXL Cloud","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f8d45259-4a51-4a58-9617-a8d7f7846f6b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODc1MDFkNi1hODE4LTRlNzAtYWJlYi04Yzg0YzM5NjcyYTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY4ZDQ1MjU5LTRhNTEtNGE1OC05NjE3LWE4ZDdmNzg0NmY2YiI6WyJyZWFkIl19LCJleHAiOjE3MzIyMTU0NzUsIm5iZiI6MTczMjIxNDg3NX0.d2m2SPdzFIkwnilK4vTrZXEXcNggNSUPt9wZf0pRkQU&client=d87501d6-a818-4e70-abeb-8c84c39672a0&mode=fit","logoId":"f8d45259-4a51-4a58-9617-a8d7f7846f6b","isLogoAvailable":true,"helpCenterTitle":"Welcome to the EXL Cloud Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the EXL Cloud Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1d6f42","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"ec","projectId":10000,"serviceDeskId":1,"name":"EXL Cloud","description":"<p>Welcome! You can raise a request for EXL Cloud using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://exlcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://exlcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://exlcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://exlcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://exlcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://exlcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://exlcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://exlcloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[6,2,8,7,1,3,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e117121e-3905-3696-93ed-f1f4e6add874","appLinkName":"System Confluence","appLinkUrl":"https://exlcloud.atlassian.net/wiki","spaceKey":"XLCON","spaceName":"XLConnect","spaceUrl":"https://exlcloud.atlassian.net/wiki/spaces/XLCON","isServer":false},"labels":[],"projectKey":"EC","serviceDeskId":1,"kbLinkDomainURLs":["https://exlcloud.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODc1MDFkNi1hODE4LTRlNzAtYWJlYi04Yzg0YzM5NjcyYTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIyMTYwNzUsIm5iZiI6MTczMjIxNDg3NX0.IlanrYkhbZedKM2aGhPfrHUn0VE103VZdL5SJjEXsJc","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"d87501d6-a818-4e70-abeb-8c84c39672a0","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://exlcloud.atlassian.net/wiki","kbLinkDomainURLs":["https://exlcloud.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}